South American digital diplomacy: approaches before and after the Russian-Ukrainian crisis

Autores/as

DOI:

https://doi.org/10.7764/cdi.57.66393

Palabras clave:

digital diplomacy; Russo-Ukrainian War; South American presidents; Twitter reactions; e-diplomacy.

Resumen

In the digital age, diplomacy integrates traditional methods with modern tools such as social media. E-diplomacy enhances global dialogue, but struggles with misinformation and requires strategic communication. This study examined the Twitter reactions of 11 South American presidents to the Russo-Ukrainian war, specifically to Russia's aggression on 24 February 2022. Tweets from February to April 2022 were analysed using Fanpagekarma and RStudio. Engagement metrics and sentiment were assessed across three phases. The results show South America's different diplomatic approaches to the conflict. Venezuela's Maduro supported Russia, in contrast to Western views, while Argentina's Fernández emphasised diverse relations and advocated post-invasion peace. Leaders such as Lasso and da Silva had limited tweets, suggesting neutrality or a local focus. Others, including Ali and Benítez, remained silent. Castillo's tweets focused largely on Ukraine. Chile advocated international law, Brazil leaned towards neutrality, and Peru emphasised its citizens. Maduro criticised Western sanctions and the media. The Ukraine issue highlights South America's nuanced digital diplomacy, reflecting different responses to Russia's actions.

Biografía del autor/a

Tănase Tasențe, Ovidius University of Constanța, Constanța, Romania

Tănase Tasențe, profesor y coordinador ERASMUS de la Facultad de Derecho y Ciencias Administrativas de la Universidad Ovidius de Constanța. Tiene una licenciatura, un máster y un doctorado en Ciencias de la Comunicación, y otro máster en Administración, Instituciones y Políticas Públicas Europeas. Ha escrito más de 100 artículos científicos y seis libros centrados en el uso de los medios sociales por parte de las instituciones y en estrategias de política pública.

Mari-Isabella Stan, Ovidius University of Constanța, Constanța, Romania

Mari-Isabella Stan, profesora del Departamento de Ciencias Administrativas y Sociales de la Facultad de Derecho y Ciencias Administrativas de la Universidad Ovidius, Constanța (Rumanía). Tiene un máster en Ingeniería de Costas y uno en Política Pública y Administración Pública (1998 y 2002, respectivamente) y obtuvo su doctorado en Ingeniería Civil en 2007. Sus intereses de investigación incluyen la ingeniería costera, el urbanismo, la gestión de proyectos y la ordenación del espacio marítimo.

Citas

Adler-Nissen, R., & Eggeling, K. A. (2022). Blended Diplomacy: The Entanglement and Contestation of Digital Technologies in Everyday Diplomatic Practice. In European Journal of International Relations (Vol. 28, Issue 3, pp. 640–666). SAGE Publications Ltd. https://doi.org/10.1177/13540661221107837

Aguirre Azócar, D., & Erlandsen, M. (2022). Digital Public Diplomacy in Latin America: Challenges and Opportunities. Revista Mexicana De Política Exterior, (113), 1–17. https://revistadigital.sre.gob.mx/index.php/rmpe/article/view/272

Aguirre, D. (2020). Public Diplomacy in Latin America: An Emerging Field of Practice?. In Snow, N., & Cull, N. J. (Eds). Routledge Handbook of Public Diplomacy (2nd Edition). London: Routledge.

Aivaz, K.-A., Munteanu, I. F., Stan, M.-I., & Chiriac, A. (2022). A Multivariate Analysis of the Links between Transport Noncompliance and Financial Uncertainty in Times of COVID-19 Pandemics and War. Sustainability, 14(16), 10040. https://doi.org/10.3390/su141610040.

Bjola, C., & Holmes, M. (2015). Digital Diplomacy: Theory and Practice. Routledge.

Bjola, C., & Manor, I. (2022). The rise of hybrid diplomacy: From digital adaptation to digital adoption. In International Affairs (Vol. 98, Issue 2, pp. 471–491). Oxford Univ Press. https://doi.org/10.1093/ia/iiac005

Boric, G. (@GabrielBoric). (2022a, February 24). Rusia ha optado por la guerra como medio para resolver conflictos. Desde Chile condenamos la invasión a Ucrania, la violación (Russia has opted for war as a means of resolving conflicts. From Chile, we condemn the invasion of Ukraine, the violation of) (tweet). Twitter. https://twitter.com/73981088/status/1496877105484808202

Boric, G. (@GabrielBoric). (2022b, February 27). Como futuro Presidente de Chile recomiendo encarecida% se tomen 9 minutos para ver este discurso del Presidente de Ukrania @ZelenskyyUa (As a future President of Chile I strongly recommend you to take 9 minutes to watch this speech of Ukrainian President @ZelenskyyUa) (tweet). Twitter. https://twitter.com/73981088/status/1497961435086811138

Canas, S.S. (2018). La diplomacia publica digital en Venezuela: arma de 'propaganda' politica. In Aguirre, D., Erlandsen, M. y López, M. (Eds). Diplomacia pública digital: el contexto iberoamericano (pp. 131-154). Costa Rica: Escuela de Relaciones Internacionales de la Universidad Nacional. https://doi.org/10.34720/atb5-z184

Cancillería del Ecuador (@CancilleriaEc). (2022, March 4). Acaba de aterrizar el vuelo humanitario con los compatriotas que salieron de Ucrania. Equipos de las distintas instituciones los esperan (The humanitarian flight with the compatriots who left Ukraine has just landed. Teams from the various institutions are waiting for them) (tweet). Twitter. https://twitter.com/LassoGuillermo/status/1499785832575770643

Cancillería Peru (@CancilleriaPeru). (2022, February 24). El Perú manifiesta su profunda preocupación por la evolución de los acontecimientos en Ucrania, rechaza el uso de la fuerza (Peru expresses its deep concern over developments in Ukraine, rejects the use of force) (tweet). Twitter. https://twitter.com/presidenciaperu/status/1496838967416733699

Cancillería Uruguay (@MRREE_Uruguay). (2022a, February 23). Incremento de las tensiones entre Ucrania y Rusia: 📰 https://bit.ly/3pa5rPb (Rising tensions between Ukraine and Russia) (tweet). Twitter. https://twitter.com/LuisLacallePou/status/1496687140243075073

Cancillería Uruguay (@MRREE_Uruguay). (2022b, February 26). Uruguay condena la invasión rusa a Ucrania: 📰Comunicado: https://bit.ly/3hmJQyM 📹Declaración de Uruguay en la OEA: https://bit.ly/358gDFw (Uruguay condemns the Russian invasion of Ukraine: Press release. Statement by Uruguay at the OAS) (tweet). Twitter. https://twitter.com/LuisLacallePou/status/1497624072838017026

Castillo Terrones, P. (@PedroCastilloTe). (2022, February 25). He dispuesto el envío de un avión del @MindefPeru para evacuar a los peruanos en Ucrania. Desde la @CancilleriaPeru se (I have ordered a @MindefPeru plane to evacuate Peruvians in Ukraine. From the @CancilleriaPeru we are) (tweet). Twitter. https://twitter.com/presidenciaperu/status/1497205606452707334

Da Silva, L.(@LulaOficial). (2022a, February 24). Ninguém pode concordar com guerra, ataques militares de um país contra o outro. A guerra só leva a destruição, desespero (Nobody can agree to war, military attacks by one country against another. War only leads to destruction, despair) (tweet) . Twitter. https://twitter.com/2670726740/status/1496806188918673410

Da Silva, L.(@LulaOficial). (2022b, March 3). As grandes potências precisam entender que não queremos ser inimigos de ninguém. Não interessa a nós, nem ao mundo, uma (The major nations need to realise that we don't want to be anyone's enemy. We and the world are not interested in a) (tweet). Twitter. https://twitter.com/LulaOficial/status/1499420120237879296

Danziger, R., & Schreiber, M. (2021). Digital diplomacy: Face management in MFA Twitter accounts. In Policy and Internet. Wiley. https://doi.org/10.1002/poi3.269

Du, R., Grigorescu, A., & Aivaz, K.-A. (2023). Higher Educational Institutions’ Digital Transformation and the Roles of Digital Platform Capability and Psychology in Innovation Performance after COVID-19. Sustainability, 15(16), Article 16. https://doi.org/10.3390/su151612646

Duncombe, C. (2018). Twitter and the Challenges of Digital Diplomacy. SAIS Review of International Affairs, 38(2), 91–100. https://doi.org/10.1353/sais.2018.0019

Duncombe, C. (2019). Digital Diplomacy: Emotion and Identity in the Public Realm. The Hague Journal of Diplomacy, 14(1–2), 102–116. https://doi.org/10.1163/1871191X-14101016

Fernández, A. (@alferdezprensa). (2022a, February 12). 📻 "El mundo es multilateral; nos obliga a vincularnos respetuosamente con todos los países. Viajamos a Rusia y China para promover ("The world is multilateral; it obliges us to engage respectfully with all countries. We travelled to Russia and China to promote) (tweet). Twitter. https://twitter.com/alferdez/status/149252381985610547

Fernández, A. (@alferdez). (2022b, February 3). Coincidimos en que es tiempo de poner en marcha la asociación estratégica integral con todo vigor. Tengo la plena confianza (We agree that it is time to launch the comprehensive strategic partnership with full vigour. I have full confidence) (tweet). Twitter. https://twitter.com/alferdez/status/1489265010459045890

Fernández, A. (@alferdez). (2022c, February 24). Hacemos un llamado a todas las partes a no usar la fuerza militar. Pedimos a la Federación de Rusia que (We call on all parties not to use military force. We call on the Russian Federation to) (tweet). Twitter. https://twitter.com/149991703/status/1496919765721370624

Fernández, A. (@alferdez). (2022d, February 24). Lamento profundamente la escalada bélica que conocemos a partir de la situación generada en Ucrania. El diálogo y respeto (I deeply regret the escalation of war that we are witnessing as a result of the situation in Ukraine. Dialogue and respect) (tweet). Twitter. https://twitter.com/149991703/status/1496919762642751494

Gomez, C. E. & Valdivia, I. M. (2018). Twitterdiplomacia en Ecuador: EI caso de @RicadoPatinoEC. In Aguirre, D., Erlandsen, M. y López, M. (Eds). Diplomacia pública digital: el contexto iberoamericano (pp. 71-100). Costa Rica: Escuela de Relaciones Internacionales de la Universidad Nacional. https://doi.org/10.34720/atb5-z184

Ingenhoff, D., Calamai, G., & Sevin, E. (2021). Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis. In Social Media + Society (Vol. 7, Issue 1). SAGE Publications Ltd. https://doi.org/10.1177/2056305120981053

Ittefaq, M. (2019). Digital Diplomacy via Social Networks: A Cross-National Analysis of Governmental Usage of Facebook and Twitter for Digital Engagement. Journal of Contemporary Eastern Asia: JCEA, 18(1), 49–69.

Khan, M. L., Ittefaq, M., Pantoja, Y. I. M., Raziq, M. M., & Malik, A. (2021). Public Engagement Model to Analyze Digital Diplomacy on Twitter: A Social Media Analytics Framework. In International Journal of Communication (Vol. 15, pp. 1741–1769). USC Annenberg Press.

Lasso, G. (@LassoGuillermo). (2022a, February 24). Ecuador condena la decisión de Rusia de lanzar una operación militar y la violación a la soberanía e integridad territorial (Ecuador condemns Russia's decision to launch a military operation and the violation of its sovereignty and territorial integrity) (tweet). Twitter. https://twitter.com/LassoGuillermo/status/1496884482686824451

Lasso, G. (@LassoGuillermo). (2022b, February 28). Días duros. He escuchado las historias de cientos de ecuatorianos en Ucrania. Acompañamos a los familiares en estos momentos difíciles (Rough days. I have heard the stories of hundreds of Ecuadorians in Ukraine. We accompany the families in these difficult moments) (tweet). Twitter. https://twitter.com/LassoGuillermo/status/1498346280644395011

Lasso, G. (@LassoGuillermo). (2022c, March 15). Me preocupan mucho los pequeños productores afectados por la guerra en Ucrania. Por eso estamos trabajando en medidas compensatorias y (I am very concerned about the small producers affected by the war in Ukraine. That is why we are working on compensatory measures and) (tweet). Twitter. https://twitter.com/LassoGuillermo/status/1503724770835288067

Maduro, N. (@NicolasMaduro). (2022a, February, 17). La firma de acuerdos de intención con la delegación de la Comisión Intergubernamental de Alto Nivel Rusia – Venezuela, fortalece las (The agreement of intent signed with the delegation of the Russia-Venezuela High-Level Intergovernmental Commission strengthens the) (tweet). Twitter. https://twitter.com/NicolasMaduro/status/1499186343511011331

Maduro, N. (@NicolasMaduro). (2022b, February, 17). La hermana nación Rusia cuenta con el apoyo de Venezuela y el Gobierno Bolivariano en la lucha que está dando (Sister nation Russia has the support of Venezuela and the Bolivarian Government in the struggle that it is waging) (tweet). Twitter. https://twitter.com/1252764865/status/1494148233253339139

Maduro, N. (@NicolasMaduro). (2022c, February 23). Desde Venezuela repudiamos los planes perversos que pretenden rodear militar y estratégicamente a Rusia. Todo el apoyo al Presidente Putin (From Venezuela we repudiate the perverse plans to militarily and strategically encircle Russia. All support for President Putin) (tweet). Twitter. https://twitter.com/NicolasMaduro/status/1496324985048215558

Maduro, N. (@NicolasMaduro). (2022d, February 25). Venezuela rechaza el agravamiento de la crisis en Ucrania producto del quebrantamiento de los acuerdos de Minsk por parte de (Venezuela rejects the worsening of the crisis in Ukraine as a result of the violation of the Minsk agreements by the Ukrainian side) (tweet). Twitter. https://twitter.com/1252764865/status/1496984837542002692

Maduro, N. (@NicolasMaduro). (2022e, March, 3). Desde Venezuela, apoyamos firmemente las negociaciones entre Rusia y Ucrania, aspirando a resultados favorables que restablezcan la Paz y la (From Venezuela, we firmly support the negotiations between Russia and Ukraine, aspiring to favourable results that will restore peace and stability in the region) (tweet). Twitter. https://twitter.com/NicolasMaduro/status/1499186343511011331

Manfredi-Sánchez, J.-L. (2022). Thinking about Latin American public diplomacy. Latin American Policy, 13, 6–19. https://doi.org/10.1111/lamp.12242

Manfredi-Sánchez, J.-L., Amado-Suárez, A., & Waisbord, S. (2021). Presidential Twitter in the face of COVID-19: Between populism and pop politics. Comunicar, 29(66), 83–94. https://doi.org/10.3916/C66-2021-07

Mazumdar, B. T. (2021). Digital diplomacy: Internet-based public diplomacy activities or novel forms of public engagement? In Place Branding and Public Diplomacy. Palgrave Macmillan Ltd. https://doi.org/10.1057/s41254-021-00208-4

Mboya, C. (2021). Kenya’s digital diplomacy amid COVID-19: New tools in an old toolbox? In South African Journal of International Affairs-Sajia (Vol. 28, Issues 3, SI, pp. 429–448). Routledge Journals, Taylor & Francis Ltd. https://doi.org/10.1080/10220461.2021.1960596

Micu, A., Capatina, A., Micu, A.-E., Geru, M., Aivaz, K. A., & Muntean, M. C. (2021). A New Challenge In Digital Economy: Neuromarketing Applied To Social Media. Economic Computation & Economic Cybernetics Studies & Research, 55(4). http://dx.doi.org/10.24818/18423264/55.4.21.09.

Pain, P., & Masullo Chen, G. (2019). The President Is in: Public Opinion and the Presidential Use of Twitter. Social Media + Society, 5(2), 205630511985514.

https://doi.org/10.1177/2056305119855143

Peron, V. & da Silva, S.P. (2018). Medios sociales y la diplomacia pública digital brasileña: Un análisis sobre el uso de Twitter por Itamaraty durante el proceso de juicio político del Gobierno de Dilma Rousseff. In Aguirre, D., Erlandsen, M. y López, M. (Eds). Diplomacia pública digital: el contexto iberoamericano (pp. 195-241). Costa Rica: Escuela de Relaciones Internacionales de la Universidad Nacional. https://doi.org/10.34720/atb5-z184

Pham, L. (2023). Strategic Narratives During Armed Conflict: The Case of Ukraine Post-2022 Russian Invasion. (Dissertation). Retrieved from https://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-61366

Pou, L. L. (@LuisLacallePou). (2022, February 24). Fuerzas militares rusas lanzaron una ofensiva contra Ucrania. Uruguay es un país que siempre apuesta por la paz. Rechazamos las (Russian military forces launched an offensive against Ukraine. Uruguay is a country that always stands for peace. We reject the) (tweet). Twitter. https://twitter.com/LuisLacallePou/status/1496846677986070531

Presidencia del Perú (@presidenciaperu). (2022, March 9). Agradecemos al Gobierno de México (@SEDENAmx) por el traslado de un ciudadano peruano procedente de Ucrania. La @CancilleriaPeru mantiene una (We thank the Government of Mexico (@SEDENAmx) for the transfer of a Peruvian citizen from Ukraine. The @CancilleriaPeru is holding a) (tweet). Twitter. https://twitter.com/presidenciaperu/status/1501648961362440196

Rashica, V. (2018). The Benefits and Risks of Digital Diplomacy. SEEU Review, 13(1), 75–89. https://doi.org/10.2478/seeur-2018-0008

Recuero, R., Soares, F. B., & Gruzd, A. (2020). Hyperpartisanship, Disinformation and Political Conversations on Twitter: The Brazilian Presidential Election of 2018. Proceedings of the International AAAI Conference on Web and Social Media, 14, 569–578. https://doi.org/10.1609/icwsm.v14i1.7324

Romero Vara, L., Alfaro Muirhead, A. C., Hudson Frías, E., & Aguirre Azócar, D. (2021). Digital Diplomacy and COVID-19: An Exploratory Approximation towards Interaction and Consular Assistance on Twitter. Comunicación y Sociedad, 2021(0), 1–23. https://doi.org/10.32870/cys.v2021.7960

Rufai, S. R., & Bunce, C. (2020). World leaders’ usage of Twitter in response to the COVID-19 pandemic: A content analysis. Journal of Public Health, 42(3), 510–516. https://doi.org/10.1093/pubmed/fdaa049

Rus, M., Tasente, T., & Camara, V. (2021). Social media communication of public institutions. Case study: Representation of the European Commission in Romania. Technium Social Sciences Journal, 17, 119. https://doi.org/10.47577/tssj.v17i1.2868.

Sytnik, A. N., Tsvetkova, N. A., & Tsvetkov, I. A. (2022). US Digital Diplomacy and Big Data: Lessons from the Political Crisis in Venezuela, 2018-2019. In Volgogradskii Gosudarstvennyi Universitet-Vestnik-Seriya 4-Istoriya Regionovedenie Mezhdunarodnye Otnosheniya (Vol. 27, Issue 2, pp. 192–203). Volgograd State Univ. https://doi.org/10.15688/jvolsu4.2022.2.16

Tasente, T. (2019). Social Media Strategies of the European Union’s Administration. Danubius Universitas. Acta. Administratio, 11(2).

Tasente, T. (2023a). Online communication of European public institutions and NATO during the crisis in Ukraine (February 24, 2022-December 24, 2022). Technium Social Sciences Journal, 39, 195. https://doi.org/10.47577/tssj.v39i1.8187.

Tasente, T. (2023b). Online communication strategy of world leaders during the Ukraine crisis (February 24-December 24, 2022). Comparative case study: Joe Biden, Ursula von der Leyen, and Jens Stoltenberg. Technium Social Sciences Journal, 39, 207. https://doi.org/10.47577/tssj.v39i1.8220.

Tasente, T., Rus, M., & Opariuc-Dan, C. (2023). Analysis of the online communication strategy of world political leaders during the War in Ukraine (February 24, 2022-January 23, 2023). Vivat Academia. Revista de Comunicación, 246–270. https://doi.org/10.15178/va.2023.156.e1471.

Tran, E. (2023). Twitter, public diplomacy and social power in soft-balancing China-France relations. In Journal of Contemporary China. Routledge Journals, Taylor & Francis Ltd. https://doi.org/10.1080/10670564.2023.2193150

Descargas

Publicado

2024-01-18

Cómo citar

Tasențe, T., & Stan, M.-I. (2024). South American digital diplomacy: approaches before and after the Russian-Ukrainian crisis. Cuadernos.Info, (57), 46–68. https://doi.org/10.7764/cdi.57.66393